Video Call Quality Support

In today's era of hybrid working, we rely on video calls now more than ever. With so many of these happening each day we've put together some tips on how to get the best out of your video conferencing software. 

1. Close. Those. Tabs.

Having a number of tabs and applications open will slow your computer down by taking up memory and processing capacity. Closing these will ensure your video conferencing software is prioritised and running optimally.

2. Restart Your Device

It's true that 'turn it off and on again' fixes almost everything as there are a number of benefits to doing a restart. This will flush your RAM (random access memory) which programs use to run in the background. This frees up your processor to complete other tasks, which speeds up your computer. A restart will also help your internet connection by ensuring your connected to the closest wireless access point.

3. Check For Updates

Updating your video conferencing software will ensure you're running the most optimised version which will help imporve your video call quality. If you're running your software on an internet browser then updating this will also help.

4. Still Having Issues?

Let us know as soon as possible so we can investigate. By logging a support request our tech team is able to investigate the network activity and identify the issue. Please fill out the following form and we'll be in touch.

  Video Call Quality: Support Request